Muzzleloaders FAQ

knightrifles
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Muzzleloaders FAQ

Postby knightrifles » July 17th, 2018, 4:37 pm

Please refer to our Muzzleloaders FAQ here and on our website at muzzleloaders.com for more information on Pricing, Ordering, Shipping & Delivery, and Personal Information.

ORDERING

ARE THE PRODUCTS ON THE WEBSITE “IN STOCK”?
All of the products marked “In Stock” on our website are ready to ship out within 3 business days.

WHAT PAYMENT METHODS DO YOU ACCEPT?
Place an order online by credit card or by calling 1-866-518-4181. Knight Rifles accepts MasterCard, Visa, and Discover as methods of payment. Continue reading the Muzzleloaders FAQ for more information.

IS YOUR SITE SECURE?
Yes, our site is highly secured and monitored constantly.

The Private Information you provide Knight Rifles may be stored in a database which is not publicly available and will not be shared with any third parties. Knight Rifles does not sell its customer information to third parties. Under certain circumstances your Private Information may be released to law enforcement officials and as required by law or otherwise subject to court subpoena. If at any time you would like to have your Private Information removed or changed from our database, please place your request in writing and mail it to us at Knight Rifles, 213 Dennis Street, Athens, TN 37303. If you feel that this Privacy Policy has been violated, please contact us and we will attempt to resolve the matter to your satisfaction.

Knight Rifles will take reasonable steps to secure your Private Information from access, intrusion, or theft. However, Knight Rifles does not warrant that your Private Information will be absolutely secure and at no risk from access, intrusion, or theft by third-party computer hackers.

CAN I RETURN GUNS FOR A REFUND?
Since rifles purchased directly through Knight Rifles are built to order, unused and unfired rifles returned within 30 days of shipment are subject to a 25% restocking fee. The customer is responsible for shipping charges. Unused and unfired rifles can be exchanged for another rifle with no restocking fee within 30 days of shipment. If you exchange a rifle for a lower priced rifle, the difference will be refunded back to you. Likewise, if you exchange a rifle for a higher priced rifle, you will need to pay the difference before your new rifle is shipped. The customer is responsible for shipping charges on the rifle being returned and the exchanged rifle. Continue reading the Muzzleloaders FAQ for more information.

SHIPPING & DELIVERY

DO THE GUNS NEED TO BE SHIPPED TO AN FFL DEALER?
No FFL is required unless otherwise specified by a specific state. Most states allow muzzleloaders to be shipped directly to your door.

WHICH STATES DO YOU SHIP TO?
All states in the United States.

DO YOU SHIP INTERNATIONALLY?
At this time we only ship muzzleloaders within the United States.

DO YOU GUARANTEE SUCCESSFUL DELIVERY?
Our policy as an organization is to successfully deliver on all orders, regardless of the chosen shipment method.

WHAT ARE THE SHIPPING METHODS AVAILABLE?
All Standard Shipping orders will ship via USPS or FedEx, whichever is most cost-effective depending on the order.

HOW SOON WILL YOU SHIP AFTER MY ORDER IS PLACED?
We ship as quickly as we can, typically the next 1-2 business days after the order is placed.

HOW SOON WILL I RECEIVE MY ORDER?
Muzzleloader Rifles are shipped FedEx Ground and this generally takes between 1-5 business days anywhere in the Continental United States.

WHERE DO YOUR PRODUCTS SHIP FROM?
We ship all of our products out of Athens, Tennessee.

PERSONAL INFORMATION

The Private Information you provide Knight Rifles may be stored in a database which is not publicly available and will not be shared with any third parties. Knight Rifles does not sell its customer information to third parties. Under certain circumstances your Private Information may be released to law enforcement officials and as required by law or otherwise subject to court subpoena. If at any time you would like to have your Private Information removed or changed from our database, please place your request in writing and mail it to us at Knight Rifles, 213 Dennis Street, Athens, TN 37303. If you feel that this Privacy Policy has been violated, please contact us and we will attempt to resolve the matter to your satisfaction. Continue reading the Muzzleloaders FAQ for more information.

Knight Rifles will take reasonable steps to secure your Private Information from access, intrusion, or theft. However, Knight Rifles does not warrant that your Private Information will be absolutely secure and at no risk from access, intrusion, or theft by third-party computer hackers.

COOKIES
The Private Information you provide Knight Rifles may be stored in cookies and will not be shared with any third parties other than our transaction processing agents selected by you, such as PayPal, Inc., and used by Knight Rifles other than for processing payment and keeping you informed of future promotions or sales.

CREDIT CARD PROCESSING
The transactions processing agents utilized by us and selected by you, such as PayPal, Inc., process your purchases financially with the information you provide. We understand that PayPal, Inc., has implemented and will maintain the highest security systems standards for the transmission of your information over the internet, Knight Rifles and PayPal do not guarantee the security of the information, and Knight Rifles and PayPal will not be responsible in the event of any infiltration of its databases. Continue reading the Muzzleloaders FAQ for more information.

DISPUTES
Any dispute over privacy is subject to this Notice and our Terms and Conditions, as set forth therein, including limitations on damages, warranties, and designated dispute resolution procedures, if any. Should you find it necessary to bring suit against Knight Rifles, you agree to bring such suit only in courts located in McMinn County, Tennessee.

We may amend this agreement from time to time by posting amended terms and conditions on this website of which you agree to be bound

RETURNS AND PRICING

PRICING
Prices and availability on products such as muzzleloaders are subject to change without notice. Errors will be corrected when discovered. Knight Rifles reserves the right to correct any errors (pricing or otherwise), inaccuracies or omissions at any time, including after orders have been shipped.

SHIPPING
The customer is responsible for all shipping charges. Knight Rifles uses multiple shipping methods from USPS and UPS. Upon placing an order, your card will be charged. All orders require 7-10 business days for processing before shipment, unless otherwise specified. This processing time does not include delays due to holidays. Knight is not responsible for shipping delays caused by the shipper.

RETURN POLICY PROCEDURES
When you receive an order, it will contain an invoice and return form. Attached to your order and found on your invoice will be a sales order number “SOXXXXXX” that will double as your return authorization number. You MUST clearly notate this sales order number on your return packaging. Please note that any return item(s) in used condition are not eligible for refund, replacement, or exchange. If you fail to send the return form back with your return, do not completely fill out and sign and date the return form, or fail to clearly notate your sales order number on your return packaging, then your return will be refused and any refund, replacement, or exchange will be denied.

RIFLE RETURN POLICY
Since rifles purchased directly through Knight Rifles are built to order, unused and unfired rifles returned within 30 days of shipment are subject to a 25% restocking fee. The customer is responsible for shipping charges. Unused and unfired rifles can be exchanged for another rifle with no restocking fee within 30 days of shipment. If you exchange a rifle for a lower priced rifle, the difference will be refunded back to you. Likewise, if you exchange a rifle for a higher priced rifle, you will need to pay the difference before your new rifle is shipped. The customer is responsible for shipping charges on the rifle being returned and the exchanged rifle. Continue reading the Muzzleloaders FAQ for more information.

ACCESSORIES RETURN POLICY
Accessories purchased directly through Knight Rifles can be returned for refund or exchange for 30 days from the date received. Refunds are only given if the item returned is unopened and undamaged. If you return item(s) that are unused but opened, then you will receive a refund less a 25% restocking fee. The customer is responsible for shipping charges. Continue reading the Muzzleloaders FAQ for more information.

PREORDERS
Unless specified otherwise on a preorder product like a muzzleloader or any other Knight product, its preorder fee is non-negotiable and non-refundable under all circumstances, including product and/or order cancellation. Unless specified otherwise, a product preorder fee goes toward the total product price, or taxed total product price for taxable customers, and the remaining total product price, or remaining taxed total product price for taxable customers, will be charged upon the preordered product’s shipment to the customer. By submitting an order containing any number of preordered products, the customer agrees to pay the preorder fee for each preordered product, forfeiting any negotiations over and any requests for refund on the product’s preorder fee, and agrees to have his or her credit card charged the remaining total product price, or remaining taxed total product price if the customer resides in a taxable state, for each preordered product upon its shipment to the customer. (Note: Knight Rifles reserves the right to alter total product price for the preordered product at any time before preordered product shipment.)

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